Privacy Policy
This Privacy Policy describes how FastenKey (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide on the FastenKey website https://fastenkey.com (the “website”), which is owned and operated by Inkwell OU, registered at Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5, 10117; registration number: 16982927. You agree to be bound by this Privacy Policy by accessing or using the website. Please do not use the website if you disagree with this Privacy Policy.
1. Information We Collect
1.1. Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
1.2. Usage Information: We may collect information about your use of the website, including your IP address, browser type, device information, and pages visited.
1.3. Cookies: We may use cookies and similar technologies to collect information about your website interactions and improve your browsing experience. You can manage your cookie preferences through your browser settings.
1.4. Third-Party Analytics: We may use third-party analytics services like Google Analytics to collect and analyse usage data. These services may use cookies and other tracking technologies to gather information about your website use.
2. How We Use Your Information
2.1. Provide Services: We use your personal information to provide the services you request, such as processing orders, delivering products, and responding to inquiries.
2.2. Communications: We may use your contact information to communicate with you about your account, orders, promotions, and other updates related to FastenKey.
2.3. Analytics: We use usage information and analytics data to analyse trends, track user interactions, and improve the website’s functionality and user experience.
2.4. Marketing: With your consent, we may use your personal information to send you promotional materials and offers about FastenKey products and services.
3. Information Sharing
3.1. Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfilment, and customer support.
3.2. Legal Compliance: We may disclose your personal information as required by law or in response to legal process, such as a subpoena, court order, or government request.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a third party as part of the transaction.
4. Data Security
4.1. We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the security of your information.
5. Your Choices
5.1. You may choose not to provide certain personal information, but this may limit your ability to use certain website features or access certain services.
5.2. You can update or correct your personal information by logging into your account or contacting us directly.
5.3. You can opt out of receiving marketing communications from us by following the step-by-step cancellation instructions included in the emails or by contacting us directly.
6. Children’s Privacy
6.1. The FastenKey website is not intended for children under 18, and we do not knowingly collect personal information from children under 18.
7. Changes to this Privacy Policy
7.1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. We will notify you of any changes by posting the updated Privacy Policy on the website. Continued website use after such changes shall constitute your acceptance of the modified Privacy Policy.
8. Contact Us
8.1. If you have any questions or concerns about this Privacy Policy, please get in touch with us at assist@fastenkey.com.